Long distance medical transportation is what we do. We specialize in helping families transport loved ones across the United States or across the globe. We provide National and International Commercial Medical Escorts, National and international Air Ambulance service and National Long distance ground transportation
GROUND TRANSPORTATION
Our Long distance medical ground transportation provides service from 200 miles to 3500 miles. Our Mercedes transports are customized and specially equipped to handle long distance medical transports. Our transport teams are staffed with the best in the business, 2 commercial drivers and a nurse/paramedic, all highly trained. We have a board certified Medical Doctor as our Medical Director who oversees our licensed Registered Nurses and Paramedics. We DO NOT use EMT’s or non-licensed personnel to provide any patient care. We understand how difficult this process can be on family and friends. Our goal is to reduce the stress involved by providing compassionate and caring assistance throughout the entire process. The Medical staff in our dispatch center will listen to your concerns and worries and help you prepare for the transport by providing expectations so you understand what is going to happen and when. Our Staff will be communicating with the medical staff at the sending and receiving facilities. They will also collect all relevant information review the records to make sure we can transport safely based on condition, prescribed medications and equipment required. The departure and arrival times will be set at that time. The transport Nurse/Paramedic will communicate with the departing facility 24 hours before pickup. This communication is to make sure we have all relevant up to date medical information, discuss special instructions and make sure medications, if necessary, are ready for pickup along with the family member. The departing facility is called again one hour before arrival to make everything is ready. The receiving facility will be contacted again 1 hour before arrival by the transport Nurse/Paramedic to make sure everything is ready and provide the charge nurse a report on patient.
REASONS FOR LONG DISTANCE TRANSPORT
Medical Transport Services (MTS) is a non-emergency long distance medical transportation service, meaning the patient is medically stable, but requires some medical support. These patients do not require any medical interventions, medical treatments, or rapid transports to any facilities. Some of our typical patients include, but are not limited to the following:
- Patients with a chronic illness
- Patients who recently had surgery and needs transportation to a facility or home greater than 200 miles away
- Patients with Parkinson’s, Cancer, Alzheimer’s, Dementia, Chronic heart or lung conditions, or recent stroke
- Transport to another medical facility for continued medical care or acute or severe disability
- Health condition prevents patients from flying commercially
- Patients who have oxygen needs, requires catheter/Incontinence care, need tube feedings, needs assistance taking prescribed medications
- Stretcher bound or wheel chair patients going greater than 200 miles or patients that have a hard time sitting up for long distances
- Stable medical patients that need to relocate to another state need to lie down or just need more room during transport.
- Retiree is moving from one retirement home to another and distance is over 200 miles
- Patient is being discharged from a hospital and going to a rehab or another facility
ABOUT OUR NURSES AND PARAMEDICS
Medical Transport Services employs a high quality medical staff of licensed Registered Nurses and Paramedics to provide constant on-board care of your loved one during the long distance medical transport. Each member of our medical staff was selected for experience and record of passionate care. We require a minimum of 5 years patient care experience. All employees are up to date with their medical knowledge, have current licensure and have been trained on HIPAA regulations. Our medical staff is overseen by our Medical Director, a board certified emergency room physician. You will find our long distance medical team possesses exemplary customer service and will always be there to make the trip as enjoyable as it can be.
SERVICES OFFERED LONG DISTANCE GROUND TRANSPORT
- Constant monitoring and care
- Vital Signs monitored throughout transport
- Oxygen concentrator available to supply oxygen and oxygen saturation monitored with Pulse Oximeter
- Suction unit on hand for Tracheostomy patients as well as for any COPD or stroke patient needs
- Catheter Care: Foley Catheter care provided
- Incontinence care provided
- Assistance using on-board private bathroom
- Glucometer on board to monitor Glucose (per physicians orders)
- PEG or Nasogastric feeding tube nutritional supplements continued and tube care provided
- Nebulizer for use with prescribed patient medications, as needed
- Patient is repositioned frequently to prevent pressure areas
- Dressings are changed as needed per physicians orders
- Any medications prescribed by a physician are administered throughout the transport
- OTC medications, such as Aspirin, Tylenol and Motrin are available and administered as needed
- Meals, snacks and drinks are provided throughout the transport
- Patient is assisted with onboard entertainment use
- Family members can be updated of patient’s condition throughout the medical transport.
EXPERIENCED COMMERCIAL DRIVERS
Driving a long distance medical transport with patients on board requires more than just technical skills, industry skills and a safe driving record. It requires passion for what you do and dedication for those you serve. We look for those who will fit within our organization and who share the same beliefs about serving those we transport. Hiring the right person to be a superior long distance medical transport driver is extremely important to us. In addition we look for those highly qualified individuals with 5 plus years of commercial driving experience transporting patients with a safe driving record. Each driver undergoes company process training, driver training, vehicle training, HIPAA regulation training, first Aid Certification, CPR Certification and AED Training. Some of our drivers are EMT’s and retired fire fighters. All drivers exceed DOT requirements when they go on the road with us. Our drivers and vehicles are monitored from our corporate office using GPS technology to track speeds and driving parameters. All drivers are graded and provided feedback to ensure they operate in a safe and efficient manner.
DRIVER REQUIREMENTS
- 5 + years’ experience
- All of our Drivers are certified and current in CPR/First aid and AED use
- Each of our driver has experience in all areas of the country and road conditions
- All of our drivers have a Safe Driving Record
- Our company conducts random drug tests and has a no tolerance policy
- All of our drivers are trained to properly assist in transferring patients from bed to stretcher and are fully trained in stretcher operation
- All transport personnel are trained in emergency procedures and emergency protocols are reviewed on a regular basis
- All drivers maintain a professional appearance with photo ID
- All medical transport drivers must exceed all phases of our company driver program and pass a driving test
OUR LONG DISTANCE MEDICAL TRANSPORT VEHICLES
We currently use a fleet Mercedes Sprinters for all passenger transports in excess of 200 miles. The Mercedes are luxury transports with long wheel bases and high roofs. They are large enough to stand up and walk around if necessary. Each transport is equipped with stretcher with 8” memory foam mattress for patient comfort and a bed or recliner for a family member. We have on-board closed door bathroom facilities. We do not use humiliating potty chairs like many other long distance transport companies.
- On-board Bathroom on each transport (with Privacy door)
- Two professionally licensed and experienced drivers per transport
- On-board licensed Nurse/Paramedic for each trip
- Oxygen Tanks for high use patients or backup to concentrator
- Oxygen Concentrator
- Portable Oxygen for use outside the transport vehicle
- AC/DC Inverter
- Pulse Oximeter
- Nebulizer
- Glucometer
- Catheter Care
- OTC Medications
- Travels non-stop (except for fuel stops) through the night
- Free Wi-Fi Service
- 24 hour GPS Tracking
- Cell phone available for family communications
- Maintenance Monitoring 24 hours per day
- Maintenance Tracking and Scheduling
- HD TV/DVD Player for movies and entertainment with wireless headsets