We Will Forever be Grateful
Dear Mr. Cherry,
I wanted to take the opportunity to thank your company and especially your crew (Sandra, Billy, and Arthur) for their incredible care of my family. My Mom had end stage interstitial lung disease and had hopes of getting home to N.H. to say goodbye to family. Sandra, Billy, and Arthur arrived on time on Wednesday morning and prepped her for her trip with professionalism and humor. My sister rode along with her and tells me that the crew took outstanding care of my mom. Unfortunately, my mom’s health was too fragile and she passed away in South Carolina. When my sister called me, my heart broke to think she was alone to deal with mom’s passing, but she assured me that Sandra, Billy, and Arthur were with her and not leaving her. I thought that meant that they would stay with her until we found her a flight home, but she clarified that the crew would continue on to N.H. and take her home. I was blown away. They went above and beyond to show kindness and provide support to my sister in her darkest moments. We will forever be grateful to them and to whomever approved the continuation of the trip. God Bless you all for your compassion and caring. I hope never again to be in a position to require a long distance medical transport, but if I am, my business is yours.
Thank you and the crew for keeping human connection as part of the mission.
Lisa Miller
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Lisa Miller July 1, 2020